Privacy Policy

Data Protection Officer

Rohit Singh serves as the Data Protection Officer and can be contacted at:

Address: 27 Old Gloucester Street, London, England, WC1N 3AX

Telephone: 03300945237

The Privacy Policy applies to all website visitors and may be updated periodically. Services are available only to persons aged 18 and over.

Your Consent

By submitting an application, you consent to having your details shared with the company's panel of trusted partners. Personal data is integral to the service provided. The company uses cookies and similar technologies, which you consent to by continuing to use the website.

Cookies

The site uses cookies stored on your computer to improve navigation and service delivery. This information does not identify individuals but enables the company to track usage patterns, estimate audience size, store preferences, and recognize returning users. You can configure your browser to refuse cookies, though this may limit site functionality. Third-party advertisers may also use cookies beyond the company's control.

Security

The company employs secure socket layer (SSL) encryption technology to protect personal and financial information. Data is stored in encrypted form on secure computers with controlled access. Firewalls and security packages protect against external threats, and systems are regularly tested.

Information Collection

The company collects personal information including name, telephone number, date of birth, address, account number, IP address, email address, username, and payment information. Data comes from: direct online inquiries and communications, publicly accessible sources (e.g., Companies House), service providers (e.g., credit bureaus), client information. The company also collects computer data including IP address, operating system, and browser type for system administration and reporting purposes.

Business Uses of Information

Personal information is regularly used or disclosed for: fulfilling the stated purpose for information provision, performing services on behalf of businesses or service providers, providing requested information or services, auditing consumer interactions, detecting and prosecuting security incidents and illegal activity, debugging system errors, short-term transient uses without third-party disclosure or profile building, responding to legal requests and court orders, protecting rights property or safety of the company clients or others. The primary purpose is providing credit brokerage services.

Lawful Basis for Data Processing

Under GDPR, the company relies on these lawful bases:

Consent: You may withdraw consent at any time by contacting the Data Protection Officer
Contract: Processing necessary to fulfill orders and contractual obligations
Legal Obligation: Sharing information with law enforcement and regulatory bodies as required
Legitimate Interests: Sending marketing communications about similar products/services, sharing with professional service providers, and sharing with successors in merger or acquisition scenarios

Your Rights

You have the right to: be informed about personal data processing, have inaccurate data corrected or incomplete data completed, object to data processing, restrict data processing, have data erased, request access to personal data, move copy or transfer personal data, rights regarding automated decision-making. There is no charge for exercising rights. The company has one month to respond to requests.

Use and Sharing of Information

Information is shared with third parties involved in service delivery, including lenders, credit bureaus, customer service providers, and collection agencies. All service providers are contractually bound to maintain security. Partners may use shared information for legitimate business interests including matching applications, conducting fraud checks, market research, and product development. Most lenders may use this data for up to 12 months.

Data Retention

Personal data is retained for the duration of the business relationship and as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Contact and Communications

The company contacts customers only to verify provided information. During the application process, customers may consent to contact from the company and trusted third-party partners via telephone, post, email, and SMS about various financial products and services.

Complaints

For concerns about personal data use, contact the Data Protection Officer or the Information Commissioner's Office:

Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline: 0303 123 1113

Website: https://www.ico.org.uk